FAQ

Here are some Frequently Asked Questions below. If you still need help, please contact me.

Kelly Fluffberry is my happy little corner of the internet where I create fun, colorful, feel-good goodies—from cute accessories to cozy creations that make everyday life a little more exciting 💖

Yes! Most items are handmade or designed by me with lots of love, care, and main character energy. Every piece is made to feel special ✨

I use a mix of soft, comfy, and durable materials depending on the product—like beads, paper, yarn, quality fabrics, and sturdy accessories made for everyday use.

Processing times vary, but I always try to get your order out as fast as possible. Handmade items may take a little longer, but they’re worth the wait 💅🏽

Digital products are non-refundable, but if something’s wrong, just reach out and I’ll fix it! For physical items, returns may be accepted depending on the situation.

Sometimes! If you have a cute idea or want something personalized, send me a message and let’s see what we can create together 💌

You can follow along on my socials to see new drops, behind-the-scenes, and all the fun content. I’m always posting something cute or chaotic 💖

You can reach out through my website contact form or social media DMs. I try to respond as quickly as possible!